Fostering Collaboration and Data Exchange within the Supply Chain
The Maritime Single Window (MSW) serves as a centralized platform that facilitates the real-time exchange of authority-related, nautical and customs data between private and public shareholders. It streamlines ship clearance processes, delivering a new standard of efficiency and transparency.
Since January 1, 2024, all public authorities in International Maritime Organization (IMO) member states are required to implement and use these systems in their ports.
By connecting key players—port authorities, customs, and other stakeholders—the MSW fosters collaboration and ensures smoother operations across the entire supply chain, setting the stage for a more connected and efficient maritime industry.

Sarah Voss
Your contact for MSW-related questions
Send Sarah a message
Documents & Talk Show
Brochure: Download the MSW-brochure as pdf
Talk Show: Watch Connecting Ports | On the Highway to End-to-End Digitalization of Maritime Trade
HPC's Scope of Service
Enhancing Maritime Connectivity
Guiding clients on their transformative path to enhanced connectivity in the maritime supply chain, HPC offers technical assistance and management support. Our aim is to empower clients in the successful implementation, review, or evolution of their Maritime Single Window systems. Explore the comprehensive suite of MSW services in detail to discover how we can elevate your maritime operations.

Planning: In the initial stages of MSW implementation, careful planning begins with a feasibility study to evaluate the system's practicality and ensure compliance with regulatory requirements. This ensures seamless integration with existing maritime processes.
A needs assessment is conducted simultaneously to identify specific client demands, forming the basis for a customized service that meets the varied needs of the maritime community.
System Design: Our approach involves a business analysis to understand operational needs and requirements engineering to depict a precise blueprint. In collaboration with well experienced partners, HPC can either deliver the system to bring the envisioned solution to life or manage the tender process to select the most suitable partners for you and ensure a seamless and effective MSW implementation.
System Implementation at HPC ensures a smooth transition for clients. Our approach includes integration strategies for cohesion with existing systems, rigorous testing for optimal performance, and dedicated Go-Live support. To ensure knowledge transfer, tailored training sessions empower stakeholders to navigate the newly implemented MSW system effectively.
Management Support offers a robust framework to guide clients through transformational processes. Our comprehensive approach includes the establishment of a governance model to ensure strategic alignment and effective decision-making. We prioritize stakeholder engagement and change management, recognizing the importance of a collaborative approach in navigating shifts. Capacity building is integrated to empower teams with the skills needed for sustained success. Additionally, we provide sponsor support and adeptly manage partnerships, fostering a cohesive ecosystem that underpins the seamless evolution of maritime operations.
Your Benefits from HPC's MSW Services
Choosing HPC's MSW services means gaining access to a full suite of support that combines technical expertise with strategic guidance. From planning and system design to implementation, we help clients enhance efficiency and precision in their operations.
Our management support ensures a smooth transition to the digital maritime landscape. This includes creating effective governance models, engaging stakeholders, and managing change. We also integrate MSW systems with neighboring platforms, like Port Community or Port Management Systems, for seamless operations.
HPC's services go beyond compliance, helping clients build a collaborative ecosystem that drives innovation and resilience in the maritime industry.
With HPC’s comprehensive approach, clients can fully leverage their MSW system, achieving not only operational improvements but also long-term growth and adaptability.