This state-of-the-art digital platform, used by over 400 people in Georgia’s maritime community, successfully passed a thorough process and technical health check, confirming the ultimate achievement: paper-centric processes are now a thing of the past. By fostering transparency and interagency collaboration, it marks a critical step toward the modernization of Georgia’s logistics landscape, positioning the country as a key logistics hub in the Middle Corridor and a gateway to Europe.
The MSW, developed in full compliance with International Maritime Organization (IMO) regulations and aligned with European Maritime Safety Agency (EMSA) standards, will significantly improve Georgia’s Logistics Index. This platform enables seamless communication between maritime stakeholders, reduces paperwork, and enhances situational awareness by providing transparent operational data. The MSW positions Georgia as a leader in regional maritime innovation, setting the stage for a future integration with the SafeSeaNet (SSN) system.
A Strategic Asset for Georgia’s Maritime Industry
By commissioning the MSW, Georgia is joining an elite group of just 2% of maritime communities worldwide to have fully streamlined and digitalized their processes, this move enhances both security and operational efficiency. The MSW eliminates redundant processes, allowing ship agents, port authorities, and other stakeholders to operate with greater ease and confidence. By digitizing information exchange, the platform reduces administrative burden, facilitating faster, safer maritime operations. This cutting-edge system is set to become a pivotal asset for Georgia’s maritime growth and competitiveness.
Aleksi Akhvlediani, Director of the Maritime Transport Agency (MTA), commented on the project’s significance:
“The National Maritime Single Window represents the first critical step in the digital transformation of Georgia’s maritime sector. This platform will enhance our efficiency, align us with global standards, and improve our competitiveness on the international stage.”
Building Trust and Simplifying Processes
The MSW is designed to simplify the complex maritime landscape, reducing friction points and building trust among stakeholders. As Nuno Nunes, Deputy Vice President Europe and Project Lead at HPC, explained:
“By implementing the Maritime Single Window, we are not just enhancing processes; we are building a foundation of trust among all stakeholders. Too often, digital solutions go live without making significant impact. The MSW heath check provides assurances beyond the technical Go Live – it ensures user adoption and confirms that the streamlined workflows offered by the MSW are poised to trigger a profound transformation in Georgia’s maritime industry.”
Strategic Partnership for a National Asset
This project has been spearheaded by HPC, in collaboration with software provider Prodevelop and local consultancy Plisk Consulting. Following a competitive tender process, this consortium emerged as the winning team, tasked with defining, designing, developing, and implementing the MSW. The scope of HPC’s involvement includes process definition, requirement engineering, and software implementation support, all in strict adherence to IMO regulations.
Looking Ahead
With the launch of the MSW, Georgia sets a new standard in maritime operations, enhancing its global competitiveness and reinforcing its commitment to secure, efficient, and transparent maritime trade. This initiative is poised to be a catalyst for future digital transformation within the country’s broader logistics landscape.